gift card splash page button broken

michael-b
New Member
1 0 1

Hey all, 


I'm having an issue, when issuing gift cards to customers they receive an email. In this email there is a "view gift card" link, which goes to the page below, but on the page below the "start shopping" link is broken, it takes me here https://checkout.shopify.com/ with the error "sorry this shop is currently unavailable"

I think I've narrowed it down to the gift_card.liquid file, notably the section below:

<div class="ButtonGroup__Item">
<a href="{{ routes.root_url }}" class="Button Button--primary" target="_blank">{{ 'gift_card.issued.shop_link' | t }}</a>
</div>
</div>

Screen Shot 2020-08-21 at 1.15.54 PM.png

Thanks for any help!

 

 

 

HarleyB
Tourist
5 0 4

Hi Michael,

I have encountered the exact same issue today. Did you get a resolution? I have raised the problem with Shopify Support and they are looking into it.

Thanks,

0 Likes
ozgun
Tourist
8 0 4

Hello There,

Does anyone have a resolution for that?

Thanks in advance.

0 Likes
HarleyB
Tourist
5 0 4

Same topic in a different thread. A couple of different solutions. I ended up hard coding the store name.

Take a look here:  Gift Card Page Website Link is not working

ozgun
Tourist
8 0 4

Thanks @HarleyB much appreciated