gift card splash page button broken

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Hey all, 

I'm having an issue, when issuing gift cards to customers they receive an email. In this email there is a "view gift card" link, which goes to the page below, but on the page below the "start shopping" link is broken, it takes me here with the error "sorry this shop is currently unavailable"

I think I've narrowed it down to the gift_card.liquid file, notably the section below:

<div class="ButtonGroup__Item">
<a href="{{ routes.root_url }}" class="Button Button--primary" target="_blank">{{ 'gift_card.issued.shop_link' | t }}</a>

Screen Shot 2020-08-21 at 1.15.54 PM.png

Thanks for any help!