i bought the domain but can't see it

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Hi Everyone!

 

I bought domain from shopify. There was some error while doing it - but it took money from paypal and this domain is now unavailable.

 

But i can't see this in my store domain "list". What to do now?

 

Thanks a lot.

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Shopify Staff
Shopify Staff
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This is an accepted solution.

Hi, @lillepott!

My name is Lilith, I'm on the Social Care team at Shopify.

Sounds like there may have been a delay in the payment coming from PayPal or perhaps the domain took a few mins to set up in your admin.

Can you try to clear your cache and check your domains section again?

If you still don't see it, I can take a look for you. I'll just need to know once you've done the cache clear.

Let me know!

Lilith | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Hi,

 

2 days later - it showed up! Thanks a lot.

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Shopify Staff
Shopify Staff
292 38 58

I'm glad to hear you've got the domain in your admin. Let me know if you've got any trouble with any other set up with it, more than happy to help!

Lilith | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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