my shopify website is not opening on wifi , or from my country but oly working on mobile data

New Member
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i am not able to open my shopify website - on wifi but its opening on mobile data , also when i use VPN the website is opening fine on wifi too...dont know what happended. can anyone help me

Shopify Staff
Shopify Staff
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Hi, @UbaidKhan1

If you're based in India, then we did see an outage where some Indian merchants were unable to access their storefront due to their Internet Service Provider. Thankfully, this issue has since been resolved, and any stores affected should be viewable once again. If you're still having issues accessing your store, then I'd recommend clearing your browser's cache/cookies and trying again. 

Peter | Social Care @ Shopify 
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