store unavailable

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New Member
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I was using this store more then 3 mounts and everything was ok until today. This is what Chrome and Google says when I try to visit the website. What can be the issue? 

P.S. My subscription is paid, domain connected and all fine. 

 

Screenshot 2020-11-09 at 18.16.04.png

Screenshot 2020-11-09 at 18.16.43.png

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Shopify Staff
Shopify Staff
289 32 44

Hi, @cowperwood !

Thanks for your post. This is a pretty common domain error. When you visit a page that is not SSL secured but still using https in the URL, most browsers will view this as a security issue. When you add your custom domain, a new SSL certificate is automatically created. This process can take up to 48 hours but it sounds like we're already past that point. If that's the case, then I'd recommend checking the following: 

You can also learn more about domains and SSL statuses here. If you're still unsure, let me know and we can take a closer look. 

All the best!

Oliver | Social Care @ Shopify 
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