syncing shopify item to my ebay keep getting error

Tony0803
New Member
2 0 5

hi there, 

can anyone help me to solve this problem with me getting Failed to publish offer: A user error has occurred. Invalid <PostagePackage>.?

I can not figure out how to solve this.

thank you !!

BiggerRoo
Tourist
4 0 2

I am having the same problem! !!

eBay fix your stuff;

Please. ..

Jackteo
Tourist
3 0 3

Same issue here, eBay support not helpful...

TimMcMurray
Tourist
4 0 2

Hi,

Iam having the same issue, package dimensions that once worked now dont. And it doesnt seem to matter what you enter in the package fields it wont work

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Kateurbanrev
New Member
1 0 1

Yep same here. Grrr

Issues
Tourist
4 0 1

Im having the same error ... incredibly frustrating.. cant list new items!

Failed to publish offer: A user error has occurred. Invalid <PostagePackage>.

Im also having other errors.. custom ebay descriptions are not updating once changed in ebay shopify app.

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Issues
Tourist
4 0 1

Me too.. been emailing ebay support.. that have to raise it to senior developers?

If anyone gets a reponse from the support team with a fix please post here.

This is error effecting alot of people.

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coffeemand
Tourist
3 0 1

I am having the same issue. Can not list any new products!!

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Kluggy
New Member
2 0 1

I've been having the same issue for 4 days now.. Still no fixes that i can find so far.

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TimMcMurray
Tourist
4 0 2

Hi, There seems to be many people experiencingf this issue, I lodged an inquiry with Shopify but have had no answer yet. Very frustrating and costing us sales each day this goes on.

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