the domain connected but SSL is Pending

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New Member
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Hello,

 

I've tried to connect my domain to my shopify store and the SSL has been pending for a few hours (the domain says connected and but SSL pending). I'm not sure if the problem comes from my side or not. Would love some help :)

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Shopify Staff
Shopify Staff
687 74 124

Hey @!

 

Cal here from Shopify, thanks for reaching out to us. Have you just purchased this domain from Shopify, or have you connected a third party domain? 

When did you purchase the domain? What is the domain, and I'll take a quick glance from our side here? If it is a freshly purchased domain, the SSL may be pending for up to 48 hours, but usually resolves itself faster. 

 

If you are finding that the SSL certs haven't been provisioned within 48 hours, we can attempt to reprovision them here. 

Cal | Social Care @ Shopify
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