transfer of my domain to shopify

New Member
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i am trying to transfer my domain from ionos to shopify and i get a message saying shopify does not support domains 

can someone please advice what i can do to sort this out

Community Moderator
Community Moderator
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Hi, @davek79

Shopify does not currently support the transfer of "" domains, or other regional domains. Attempting to transfer this type of domain will result in your domain being stuck in "limbo" and may result in losing the domain. You will want to keep your domain with your existing domain provider and update your DNS records to point towards Shopify. You can do this by creating an "A" record that points to, and a CNAME record that points to More information on the required DNS values can be found in our help centre here

Once you have applied the changes, it can take up to 24 hours to take effect. 

Trevor | Community Moderator @ Shopify 
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