video in product page not working

Highlighted
Tourist
6 0 2

Hello, I added video to the product media to embed it again in the product description, but now neither work. What can I do to fix this? Thank you

 
0 Likes
Highlighted
Tourist
6 0 2

yes, https://litcasestore.com/collections/cases/products/boba link to a product but it happens to all. store password is ayalb30. Thank you!

0 Likes
Highlighted
Tourist
6 0 2

The main goal was to add embed video without using Youtube or Vimeo. So to do that, I first added the video with the product images, copied the url and embed it on the description. But after a while it stopped working. You can check on https://litcasestore.com/products/milky-way that the video in the description isn't working and no video shows with the product images, although I did add one. But I think I fixed this: I went to shopify files and added the video, copied the url and embeded it (you can see it worked on https://litcasestore.com/collections/cases/products/boba).

I think the problem was on the url.

The previous video had this url: https://videos.shopifycdn.com/c/vp/cd5d66a3ea674782ab488c301eb80f37/cd5d66a3ea674782ab488c301eb80f37...

It says something about expiring, but by uploading to shopify files it doesn't: https://cdn.shopify.com/s/files/1/0435/8222/6585/files/cd5d66a3ea674782ab488c301eb80f37.SD-480p-1.5M...

Sorry for the confusion!!

 

 
0 Likes