Epacket

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New Member
36 0 0

Hi

Looking at many epacket shipping costs on AliExpress, if shipping to the U.S a product can be costing £1.04 in UK money but £4.07 to the UK, massive difference in shipping to the UK which can prove very off-putting for the customer.

 

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Shopify Staff
Shopify Staff
170 0 20

Hi Jeff!

Kerstin here from the Shopify Guru Team :)

That is a very good point and to avoid this discrepancy in shipping costs, here are some suggestions:

  • Set up manual shipping rates that average the shipping costs, for example £2 both for the UK and the US to ensure you are covered.
  • Increase your US shipping rate which will then also increase your profit
  • Decrease your UK shipping rate but add the cost of the shipping price to the product price
  • Offer free shipping altogether as an incentive for your customers to buy but include all shipping costs in your Product prices.

If you have any further questions, just reply to this thread or reach out to our support channels via chat, phone, or email.

All the best,

Kerstin K.

 

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Shopify Partner
8 0 0

Hello Jeff,

If you are shipping 100+ parcels per week or  to I can introduce you to a company that offer more reliable shipping from China than epacket with local look labels so no CN22 stamps. Rates are comparable and service/tracking + customer experience is much better.

You can contact me at paul@mitchcommerce.com

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New Member
2 0 0

What about the shipping time. 20-40 days to the UK is long. Do customers still buy? www.accessoriesforbride.com

 

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New Member
7 0 0

"£1.04 in UK money but £4.07 to the UK, massive difference in shipping to the UK which can prove very off-putting for the customer." why customer would look on shipping to other countries ?  It is common and very normal that different country , different distance, different shipping frequency to the country ..that all makes a differnt price. Better to be fair with shipping, since some customers may wonder why your shipping fee E-pack ( which is transparent on internet ) is more expencive than the other sellers ( talking about shipping to the same country ).

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