HELP! I spent lots on money on Ads and product testing to come up with a moderate "winner". Not selling FAST but making sales and now that I'm over 5 orders AliExpress won't process my orders because there is a limit of 5 orders per person! I am not keeping these, the order goes to my customers via my shopify store and show the clients individual shipping addresses. I need to order MANY of these and have no idea how to get around the product purchase limit. I imported the item to my shop via Oberlo, does AliExpress NOT RECOGNISE it is for a store??
I have orders to fill before customers start asking questions. I have emailed Shopify, Oberlo and the supplier... no answers!! I have tried a new card number but it's still "me" ordering so it blocks me. I could get my husband to join and use his email but that will only get me 5 more items... NOT A SOLUTION.
Yes, I use Oberlo to select and import my items. I have now been blocked from ordering more of the item because I am over the 5 per person limit. So, I created an AliExpress account for my husband so I could order a few more which worked a few times. On my most recent attempt AliExpress has now flagged my card and started an APPEAL freezing everything. ARG.
I wish there was a number to call to fix this quicker. I just needed that limit removed so I can scale the product.