Dallas here from the Social Care Team. We were just talking on this forum post here.
For this, I suggest you reach out to a legal professional to ensure that you're following all the rules in your area. As much as I would love to help, I'm not trained in anything legal so they would be the best person for that.
I'm sorry that I can't be of direct assistance in this case, but that will be the safest option for you in order to avoid potentially bigger problems down the road.
Dallas | Social Care @ Shopify
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