I started my pupstore by importing products from oberlo and found it interesting. Oberlo does make it very easy to setup store. I got my first order just by sharing the link on what's app group.
Since products are shipped from China it is taking almost 30 days to deliver product in INDIA.This is really making problems and sending negative feedback of my store.
Can anyone guide me as to how to deal with this problem. Due to this i have stopped my marketing plan .
Further to this if there is no solution may lead to close the store.please do guide on this.
Hi there, Deepak!
Alexa here with the Shopify team.
Many other merchants face the same predictament when dropshipping as the shipping times are longer than most customers are used to.
Some ideas for how to face this issue is:
Let customers know about delivery times. It’s a good idea to include on the product page (or elsewhere on your store) that your customers may need to wait at least 20 days (depending on the supplier) for their order to arrive. Since most suppliers on AliExpress are located in China, shipping times can be longer than average.
Use an order tracking app. With longer shipping times than most people are used to, you’ll often receive emails from customers asking where their purchase is. Use an order tracking app from the Shopify App store to keep your customers up-to-date with the status of their purchase.
Offer free shipping. This can become one of your competitive advantages so I highly recommend offering free shipping to your customers by taking advantage of the free/low cost shipping offered by many AliExpress sellers.
Lastly, you can also choose from suppliers who have quicker shipping, though this will most likely result in higher cost for items or shipping.
You'll find this guide on dropshipping really helpful!
Alex | Customer Success Guru | Shopify
You are making sales means thats very good sign. Now all you need to workout gaining customer faith
I agree the oberlo does most of the job for you. if you are worried on SHIPPING TIMES, then definately there are solutions to it. look for alternative dropshipping sites with lesser shipping times.
it has shipping times 7 to 25 days and with little additonal cost say $1 to $2 it has shipping time 7 to 15 days not
banggood has puppy/dog related stuff too. search there you will find those.
To easily import items from banggood You can check the shopify app at http://apps.shopify.com/dsmatepro
so you can sell these items along with oberlo items
Good luck for your business