UK Shipping Address in AliExpress

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I have been getting quite a few customers from the UK ordering from my store. I have been using Oberlo to import from AliExpress, but when I try to fulfill orders from the UK the shipping information gets confusing. Oberlo has been putting "other" a lot and I am not sure what city/region to use to make sure the customer gets their item.

 

Here is an example address on my Shopify store:

 

John Doe

United Kingdom

555 Roadname Close

Farnborough

"Postal code"

 

So Farnborough is in England, it is also in Hampshire. When I select England as the region, I get the option for Hampshire as the city, but there is nowhere to put Farnborough.

What Oberlo does is selects "other" for the region and then uses "Hampshire, Farnborough" as the manual city input, however, it doesn't use England anywhere.

 

What is the correct format for this? Anyone know?

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If anyone knows, help would be much appreciated! Thanks guys!

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Im having the same problem! did you manage to fix it? if so, how?

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Sadly I havent :(
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Hello @Jagel 

 

Did you get the postal code from your customers ? 

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Yes the postal code is always filled out, it's just the city, country and state information that is weird to enter in Aliexpress.
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We are facing the same issue. A complete pain to have to process UK addresses manually. Is there a shopify app or something that would update the addresses accordingly.

 

If anyone has a solution please let us know. Many thanks :)

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This is an accepted solution.

correct format is :

 

John Doe

555 Roadname Close

Farnborough

"Postal code"

United Kingdom

 

You don't need to include England

 

 

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Thank you!
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This is an accepted solution.

You're welcome,

I forgot to include Hampshire so it would actually be,

 

John Doe

555 Roadname Close,

Farnborough,

Hampshire.

"Postal code"

United Kingdom

 

but as long as the post code is correct it should still find its way

 

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