"Ships from" Product Variant

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tonibo
New Member
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Hello Helen. Would you help me with something else? Here's what I'm struggling with...

 We have one product with multiple variations. So our supplier offers a shipping method from both USA (only for USA) and from China to many countries. The SKU for shipping the same variant from USA to USA and from China to other country is different. So can you help us make delivery possible both from USA to USA and from china to the other countries? And is it possible to do it without  ''Shiping from'' column on the product page and that to be chose when the customer checks out. Thanks

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Helen
Shopify Staff
Shopify Staff
1183 154 193

This is an accepted solution.

Hey, @tonibo! Thanks for reaching out. I moved your question to start a new topic since it was unrelated to the previous thread. This will help us, and any other merchants with a similar issue find it more easily. 

 

Are you dropshipping and referring to the ‘Ships from’ variant, as seen below for example? 

 

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While it’s not possible to customize your checkout in order to have the choice made there, nor can it be fully removed from your product page, there is a way to make it so that it seamlessly works to deliver the USA SKU to your USA customers, and the China SKU to your international customers.

 

The solution is to rename the variants from ‘Ships from’ to ‘Ships to’. This way your customer will choose their location as the variant on the product page, and the appropriate SKU will be ordered and delivered to them. Oberlo’s Help Doc on Removing the "Ships from" variant from a product goes into further detail about it, and also walks through the steps for making the edit in your Shopify admin. 

 

Let me know what you think, or if you need a hand with making the adjustment at all.

Helen | Social Care @ Shopify 
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Hi @tonibo 

You can remove the ships from option. 

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Helen
Shopify Staff
Shopify Staff
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tonibo
New Member
7 0 0

Hello @Helen Would you help me with that problem? Thank you

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