Financing, tax rates, and accounting
I sell towing parts to businesses across America and a lot of them are tax-exempt. Right now they have to send us a separate email with the tax exempt form in it so we have proof, but is there a way that they can just upload it themselves at check out or maybe in their customer profiles to make the process easier?
You can use cart attributes for that. Cart attributes allow you to collect data from customer input before checkout.
> Cart attributes are custom form fields that let you collect additional information from your customers on the cart page
Source: Cart - Use cart attributes to collect more information - Shopify Community
That allows me to put a checkbox there but I want them to be able to upload the tax exempt form directly before they check out so that it makes it less confusing.
I assume a tax-exempt form to be uploaded is an image or a pdf. With cart attributes, you can do that. You're not limited by the choices that Shopify's input generator provides.
With line_item attributes (which works like cart attributes), I was able to add an image to my order.
Hope this helps, and feel free to ask more questions
I want to add it to the customer cart page so they can upload the tax exempt file themselves.
Gotcha, I've read your previous posts. You wanted a checkbox and a way to submit a file on cart before checkout, correct?
If so, again, cart attributes are the way to go.
And since it seems like you're uncomfortable with coding, your best direction would be to hire a developer to do this for you. You would save a lot of time and headache when hiring + you can rest easy knowing that the situation is solved, and the solution will work.
Hello 👋
This is one of the main use cases we have for merchants using our app Customer Fields.
If you're looking to automatically upload the Tax Id number into a customer's profile and tag the customer as "wholesale" or "tax exempt" (complete with the option to agree to your wholesale terms in the form), then we can help. Our wholesale/B2B template has everything you need right out of the box.
I hope this helps 😊
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