ASAP SHOPIFY CHARGED TWICE ON MY BADIC PLAN

[BIVIDO]

Hi Shopify Team

I have been charged twice for using only one store. The old store I already cancelled the plan. Now I want to log in but it declines my log in and I lost all my information on my old phone. So can you please help me log into my old shop so I can cancel the plan there? I got charged twice for a few months now.

old shop: 

https://case4you-ch.myshopify.com/admin/auth/login?

new shop: https://labocazurigo.shop

[BIVIDO]

can a staff help me please its very urgent