can i get a store move to a diffrent email

uknowte
Visitor
1 0 0

can i get help moving a store to the proper owner.

Reply 1 (1)

Erin
Shopify Staff
942 127 146

Hi there @uknowte 

 

I'm happy to help you out with this. Are you able to tell me a bit more about your situation? Are you changing your account owner email address to another email address of yours or are you changing the store owner to a different person?

 

If you are changing the store owner to a different person I would recommend following these steps here to transfer store ownership. That being said, if you are changing the email address to another email address of yours, you can do that following these steps here. I've written the steps out below as well.

 

Steps to change your store owner account email:

  1. From your Shopify admin, go to Settings > Users and Permissions.
  2. In the Store owner section, click your name.
  3. Click View account settings.
  4. Log in to your account.
  5. In the Details section, click Change email.
  6. In the New email box, enter your new email address.
  7. In the Password box, enter your current password.
  8. Click Change email.

Steps to transfer store ownership:

  1. Log in to your store as the store owner.
  2. From your Shopify admin, click Settings, and then click Users and permissions.
  3. Click Transfer ownership.
  4. Enter the email of the new store owner. If the new store owner isn't an existing staff, then you need to enter their name, too.
  5. Enter your password to confirm the change.
  6. Click Transfer store ownership.

Please let me know if you have any other questions.

Erin | Shopify 
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