Financing, tax rates, and accounting
Hi, @Renmishele.
Thank you for reaching out!
In this help doc, you will see that "sales tax is automatically transferred from your main Balance account to your sales tax account"
Meaning the funds needs to land first in the Balance Account before being transferred to the Sales tax account. If the funds do not arrive in the Balance Account, then it cannot be transferred do the sales tax account. So you need to have your payouts going to the Balance Account to use the Sales tax account.
Please let me know if you have any further questions!
Talk soon,
Emily | Social Care @ Shopify
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