cannot access to the original domain

Pinggg
Visitor
2 0 0

Dear Sir/Madam,

 

I've reopen my shopify store but why I still cannot access to my original domain: www.pkjhome.com?

 

Thanks

P.KJhome

Replies 2 (2)
IlyaK
Visitor
1 0 0

Ive also just bought a domain through shopify and cannot access the site. It doesnt appear on the domain list buy the payment has already gone through.

Domain name was
www.fashionablephonecases.com

 

 

Nia
Shopify Staff
Shopify Staff
531 37 75

Hi, @!

 

Are you able to confirm if you had bought your domain on the Shopify platform or is it hosted by a Third Party?

 

Has it been quite a while since you last re-opened the store? In the case that you may need to renew your domain (depending on how long the store has been closed and renewal date for domain).

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog