Changing Shop Pay Installments Payout Descriptor

austinxheath
New Member
2 0 0

I work for a custom merchandise company that builds web stores for multiple clients. Since we manage multiple stores, we need our payouts from the stores to be labeled with their own respective payout descriptor. These are set up for our general payouts, but we received our first deposit for a ShopPay Installments payout that was listed "SHOPPAYINST AFRM PAYMENTS". I'm not seeing a way to modify these payout descriptors as the only option is for regular Shopify Payments/Shop Pay transactions. Is this something that can be modified, or is there a plan to implement that functionality?

 

Thanks!

Reply 1 (1)
Olivia
Shopify Staff
779 74 141

Hey, @austinxheath.

Welcome to Shopify Community.

Thank you for sharing your question with us. At this time, it not possible to change the payout descriptor for Shop Pay Installments powered by Affirm. Since these are managed by Affirm, they are technically separate from your other payouts which can have their descriptor changed

I trust that answers your question, but let us know if anything else comes up.

Warm regards,

Olivia | Social Care @ Shopify 
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