Close my account

New Member
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I  want close my account and how my card not charge once i close it ?

Replies 2 (2)
Shopify Partner
545 44 65

@infinitycreativ May this hep you. Click Here

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Shopify Staff
Shopify Staff
298 55 50

Hi @infinitycreativ!


I am sorry to hear that you wish to close your store, may I ask why you might want to close it? Please let me know as I would be happy to help you out in any way that I can! 


That being said, I can appreciate that sometimes you might need to step away too. As @epixelng mentioned below, you can follow the steps in the help doc here to close your store. Once you have deactivated your store, you will not be charged going forward. It's also important to walk through the section 'consider the following' of some steps you might want to take before you fully close your store. If you are experiencing any difficulty in closing your store, our support teams can help with that too. Our live support via phone, chat or email can be reached via our support portal here. Simply type your query into the "ask about a topic" bar, then hit continue to support to access. 

Looking forward to hearing back from you soon.

Maz | Social Care @ Shopify 
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