Colorado Retail Delivery Fee & Store Pick Up

Colorado Retail Delivery Fee & Store Pick Up

avandermeeden
Tourist
4 0 2

Colorado Retailers, help! I can't find any reference to this issue getting brought up previously, but that is shocking to me. The Colorado Retail Delivery Fee that was implemented July 2022 is not working correctly in Shopify for in-store pickup orders.

 

Per the state of Colorado FAQ (https://tax.colorado.gov/retail-delivery-fee😞

12. Does the Retail Delivery Fee apply if a purchaser picks up the items at the retailer's location?
No, if a purchaser picks up the items at the retailer

 

The automatic fee in Shopify is charging it on local pickup delivery method orders. I've tried 7+ different apps to try to find a solution to do this correctly, but nothing has worked. We are on Advanced and not Plus and desperately need a solution. We cannot be collecting a fee illegally and can't figure out why a) Shopify hasn't fixed this to be correct and b) no one else has brought this up or had another solution to solve it.

Replies 2 (2)

The_OP_OG
Visitor
2 0 0

We are dealing with the same issue. Were you able to find a solution yet?

The_OP_OG
Visitor
2 0 0

Actually, I think I was able to fix this from switching "collect shipping tax and Colorado Retail Delivery Fee" from Always to When Applicable