Display GST tax number on customer receipts

Blackspot
Visitor
3 0 0

Hello,

 

We are looking for a way to display our Canadian tax number (GST) on receipts sent to customers by email.  Since we charge tax on most items we sell, we as a Canadian corporation must include our tax number on all receipts/invoices.  This is common practice.  

 

After an exchange with Shopify support, it appears there is currently no way for our GST number (and provincial sales tax number) to appear on receipts, which I find extremely odd.  I tried to find a workaround but to no avail.  We do not want to use another app to send receipts, which would be extremely time consuming in front of a customer.  

 

Any other Canadians out there facing the same issue?

 

Thanks

 

Chris

Replies 8 (8)

clayboxsupplies
Tourist
4 0 0

Hi there.  I had assumed this was already on the invoices, apparently not.  I just customized my order notifications and thought it might be helpful to you.  Go to Settings -> Notifications -> Order confirmation -> Edit code.  Then add the following code wherever you want it.  I put mine at the top just under the business name 

 

{% if billing_address.country_code == "CA" %}
BN:  <your business number here>
{% endif %}

LangsOffroad
Visitor
2 0 0

Same issue, and trying to figure out how as well for printed out invoices we are required to do so.

Blackspot
Visitor
3 0 0

I once called Shopify and told them it was a major compliance issue and upper management should be aware of this.  Apparently they have bigger fish to fry as the problem is still there.  

leanneroy
Tourist
3 0 1

Hi Chris,

 

Did you ever find a solution to this? I tried injecting code as suggested by a user below, but I still was not able to have our business number listed. Wanted to check and see if you found a way to do it. 

 

Thanks

Blackspot
Visitor
3 0 0

Not yet, I haven't had the time to test inserting code as user Clayboxsupplies suggested.  What did the code do to your invoices?

 

Thanks.

 

leanneroy
Tourist
3 0 1

As far as I can tell, it did nothing. Admittedly, I am inexperienced with coding. I was working on the Order Confirmation notification, though, and I was successful in adding it to the packing slip. I'm not sure if that is even necessary, as the packing slip doesn't include any costs or taxes, but I was able to get the BN listed. I am going to continue to try and get it included on the order confirmation. 

clayboxsupplies
Tourist
4 0 0

 Here is a screen shot of the actual code in case it’s helpful

Image 2023-11-21 at 11.48 AM.jpeg

leanneroy
Tourist
3 0 1

That's very helpful! I'm going to try and fuss around with moving it below my logo, but it's showing now in the confirmation email. 

Thanks so much for your help!