Display GST tax number on customer receipts

[Blackspot]

Hello,

We are looking for a way to display our Canadian tax number (GST) on receipts sent to customers by email.  Since we charge tax on most items we sell, we as a Canadian corporation must include our tax number on all receipts/invoices.  This is common practice.  

After an exchange with Shopify support, it appears there is currently no way for our GST number (and provincial sales tax number) to appear on receipts, which I find extremely odd.  I tried to find a workaround but to no avail.  We do not want to use another app to send receipts, which would be extremely time consuming in front of a customer.  

Any other Canadians out there facing the same issue?

Thanks

Chris

[clayboxsupplies]

Hi there.  I had assumed this was already on the invoices, apparently not.  I just customized my order notifications and thought it might be helpful to you.  Go to Settings -> Notifications -> Order confirmation -> Edit code.  Then add the following code wherever you want it.  I put mine at the top just under the business name 

{% if billing_address.country_code == "CA" %}
BN:  <your business number here>
{% endif %}

[LangsOffroad]

Same issue, and trying to figure out how as well for printed out invoices we are required to do so.

[Blackspot]

I once called Shopify and told them it was a major compliance issue and upper management should be aware of this.  Apparently they have bigger fish to fry as the problem is still there.  

[leanneroy]

Hi Chris,

Did you ever find a solution to this? I tried injecting code as suggested by a user below, but I still was not able to have our business number listed. Wanted to check and see if you found a way to do it. 

Thanks

[Blackspot]

Not yet, I haven't had the time to test inserting code as user Clayboxsupplies suggested.  What did the code do to your invoices?

Thanks.

[leanneroy]

As far as I can tell, it did nothing. Admittedly, I am inexperienced with coding. I was working on the Order Confirmation notification, though, and I was successful in adding it to the packing slip. I'm not sure if that is even necessary, as the packing slip doesn't include any costs or taxes, but I was able to get the BN listed. I am going to continue to try and get it included on the order confirmation. 

[clayboxsupplies]

 Here is a screen shot of the actual code in case it’s helpful

[leanneroy]

That's very helpful! I'm going to try and fuss around with moving it below my logo, but it's showing now in the confirmation email. 

Thanks so much for your help!

[AntiqueStore]

Hi, 

I'm not sure if you found a way to do this but in case you haven't I thought I'd show you what I've done.  

I have added my business name, address and GST number to my order confirmations.   

Go to Settings > Notifications > Order Processing > Order Confirmation >  Select Edit Code.  In the first section, you will find all the ways a confirmation will be written to the customer depending on how their order is processed.  You can edit these sections just by typing what you want to say—no coding required.  

Please see my screenshots to understand what I mean.  It is fairly easy and the only way I could figure out how to add my business details with no coding experience. 

I hope this is helpful.

 

[Blackspot · Accepted solution]

It worked, thanks !

[AntiqueStore]

That's great!  I'm so glad it worked for you. 😀