Solved

Does anyone know how to turn off just the POS order notifications?

sbaritelle
Tourist
5 0 2

I still want to be notified when I get an ecommerce order that needs to be fulfllied but I don't want an email and phone notification for every in-person sale that goes through my store.

Accepted Solution (1)
bdeaw
Shopify Partner
61 1 56

This is an accepted solution.

So this is ACTUALLY possible but not intuitive.  Someone above posted about it although they seem to have an app-related bug.

 

In Settings > notifications under Staff notification (bottom of the page) delete the current recipients, add a new one and select "web" as the only location rather than "all". 

 

 

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Replies 8 (8)

NicoleEll
Excursionist
11 2 3
I have tried this myself and have been unsuccessful. It appears to be all
or nothing.

Katie_McMillan
Tourist
10 0 14

I just asked the same thing to online support.  You can NOT do it.  Either both on, or both off he told me.  Yet another issue....

sbaritelle
Tourist
5 0 2

OK, so I figured out how to do it with the email.  I had to delete the current recipients and add a new one and select web as the only location rather than all, but every time I try it with my iphone it tells me to download the app on my phone which I already have and was using to add the new recipient.  So frustrating 😞

TresaM
Excursionist
41 0 40

I was able to turn off notifications in the notifications settings located in general settings/apps on my tablet. 

Buy Quartz Direct From The Mine
sbaritelle
Tourist
5 0 2

yes, I already did that, but like they said above it seems to be all or nothing and I really still want to be notified of my online sales that I need to fulfill, but not every POS sales order that goes through, that by nature is already fulfilled.

TresaM
Excursionist
41 0 40

Unfortunately, I've not been able to receive notifications of online sales only.  We check them every morning. 

Buy Quartz Direct From The Mine
bdeaw
Shopify Partner
61 1 56

This is an accepted solution.

So this is ACTUALLY possible but not intuitive.  Someone above posted about it although they seem to have an app-related bug.

 

In Settings > notifications under Staff notification (bottom of the page) delete the current recipients, add a new one and select "web" as the only location rather than "all". 

 

 

NicoleEll
Excursionist
11 2 3

Yes I discovered this and it works to only have online sales emailed.