Entering taxes number is giving me an error message saying the number is invalid. (CANADA)

VinhDix30
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Greeting. 

                 We have a brick and mortal store and have 2 taxes numbers. One for GST and one for QST. When I try to input these numbers, which are legit, I get a error saying the registration number is invalid. We made sure to write the correct number that we use daily in the store. Anyone has any idea what we are doing wrong?

 

Thank you kindly.

 

Error message.chrome_lxXh0kmuaw.png

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