Export payment transaction detail older than 1 year

[jenellel]

How can we export payout details older than 1 year

[PageFly-Richard · Accepted solution]

Hello @jenellel 

This is Richard at PageFly - Shopify Advanced Page Builder app.

Unfortunately, Shopify's standard payout reports and export functions are typically limited to a one-year timeframe. This restriction is in place for various reasons, including data management efficiency and compliance considerations.

Potential Workarounds

While not ideal, here are some potential avenues to explore:

1. Shopify Support:

   • Reach out to Shopify support directly. While not guaranteed, they might be able to provide an exception or alternative solution in specific circumstances.

2. Manual Record Keeping:

   • If the data is crucial, you might need to manually record payout details for periods older than a year. This is time-consuming but could be the only option.

Hoping my solution helps you solve your problem.

Best regards,

Richard | PageFly