How can I accept international payments for my handicraft business?

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Hi I just started my store based on handicraft targetting the USA and Canada .someone in the logistics told me that internationally we can't  accept someone's personal

payment in the business account and payment should be business to business else your shipment will be blocked there or give it a stay.

Please, someone, tell me what is exactly right and if it's true then how can I run my store and receive payment.

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