Financing, tax rates, and accounting
Hi,
I'm not looking to make a customer tax-exempt on a one by one basis, but looking for a way (as google failed me) to do the following.
My client sells goods to schools and individuals.
Schools need to have the vat taken off their online orders as they are exempt from the 23%.
Does anyone know how to do this? or can you point me in the direction of online help?
I tried "Include or exclude tax based on your customer's country" but for whatever reason, it doesn't show on my site.
Hey, @HeadGeek
Happy to help, just so I understand things fully: You have a client who purchases places orders on your store, from there, that client then sells the products to schools, who are tax exempt. So you want that client of yours to not be charged tax when they place an order on your store?
You can set up a tax exemption at the customer level so that that particular customer (email) doesn't have tax charged to them when ordering. We have a guide on that here.
If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify
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Hi, what he needs is when a customer visits his online store, one of two things happen.
A bit like a select case statement
if A is picked - that is the vat
if B is picked - that vat is taken off...
Gotcha, @HeadGeek
So in that case, my suggestion above would apply. He would have the school create their own customer account on his store, then he can set up a tax exemption at the customer level so that that particular customer doesn't have tax charged to them when ordering. We have a guide on that here.
Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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