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How can I cancel my account and get a refund?

RUOOD
Visitor
1 0 0

Hello .

 

My dear I want cancel my acount and I want to refund my money . i do not want to buy know . 

just stop my acount until I will use it a gain 

Accepted Solution (1)

Andrew
Shopify Staff (Retired)
1746 173 320

This is an accepted solution.

Hi @RUOOD

We cannot close the store for you, so you will need to follow the steps in our guide on Pausing or Deactivating Your Store and close it yourself. Once you've done that, please contact our support directly to discuss refund options. We'll be sorry to see you go!

To learn more visit the Shopify Help Center or the Community Blog.

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Reply 1 (1)

Andrew
Shopify Staff (Retired)
1746 173 320

This is an accepted solution.

Hi @RUOOD

We cannot close the store for you, so you will need to follow the steps in our guide on Pausing or Deactivating Your Store and close it yourself. Once you've done that, please contact our support directly to discuss refund options. We'll be sorry to see you go!

To learn more visit the Shopify Help Center or the Community Blog.