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How can I cancel my Shopify subscription?

George647
Visitor
1 0 0

I want to cancel the subscription because I use shopify for testing and now i need to pay and i paid 3 months and now i don’t want to use anymore.

Please help my!

Accepted Solution (1)

Greta
Shopify Staff
1172 122 148

This is an accepted solution.

Hi, @George647!

 

Thank you for your post, and I'm sorry to hear you're having trouble with your store. You can close your store by following the steps listed in this help document. Typically, Shopify does not offer refunds as per our Terms of Service, however if you contact us through the Help Center, we can review your request. These requests are reviewed on a case by case basis and I can't guarantee you will be provided a refund, but it's definitely worth getting in touch!

 

Please let me know if you have any other questions. 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Greta
Shopify Staff
1172 122 148

This is an accepted solution.

Hi, @George647!

 

Thank you for your post, and I'm sorry to hear you're having trouble with your store. You can close your store by following the steps listed in this help document. Typically, Shopify does not offer refunds as per our Terms of Service, however if you contact us through the Help Center, we can review your request. These requests are reviewed on a case by case basis and I can't guarantee you will be provided a refund, but it's definitely worth getting in touch!

 

Please let me know if you have any other questions. 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog