How can I get my EIN switched for payments???

sipnproper
New Member
1 0 0

How can I get my EIN switched for payments?????

Replies 2 (2)
Nia
Shopify Staff
Shopify Staff
320 29 43

Hi, @!

In order to update your EIN for Shopify Payments, you will need to contact our lovely Support Advisors via chats or callbacks. We can then escalate your ticket through to the Support Tax Team who will be able to update this for you. Please note, their turnaround time is longer than normal due to a large number of requests, however rest assured your ticket will be in the right hands!

Nia | Social Care @ Shopify 
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Bill29
Tourist
11 0 0

Hey @sipnproper,

 

Did this ever get resolved for you? I'm in a similar position, and looking for advice on how to get a faster support response from the tax team that updates EIN information.

 

Thanks!