How can I get the reports to show shipping costs? (like it used to be)

[Bruno2000]

Hello Shopify Community (and hopefully Shopify Wizards),

I have a problem with our sales reports: Shipping is 0.00 in every line and Total_Sales represent the Subtotal from the order page. I have reports from Nov 2023 where shipping is included and Total as well as Taxes match the Total and Taxes from the order page.

I am in contact with Report Pundit and their report also had the same issues.

What was changed? Is that a feature? Can I have the figures from the order page back in our reports (and hopefully complete tax info)

Thank you very much and best regards!

[Report-Pundit]

Hello @Bruno2000 ,

I hope you were able to create this report in Report Pundit. If not, please reach out to us via chat; we will be glad to assist you. If you need to schedule a call with us, you can request call support during the chat.

Thank you,
Team Report Pundit