How can I inquire about my 2022 1099-k form at customer service?

How can I inquire about my 2022 1099-k form at customer service?

kelasboutique
Visitor
1 0 0

How do I contact someone from Shopify customer service to ask questions about my 2022 1099-k form? I am still waiting to receive it and I already looked under documents and only found the 2021 form, please help!!! I have to give this form to my tax guy! 

Replies 2 (2)

folz-14
Shopify Partner
3 0 0

Have you tried reaching them through their support page?

Direct link here

Greta
Shopify Staff (Retired)
1242 132 165

Hi, @kelasboutique!

 

Thanks for your post. If you don't see a 1099-K form for 2022 in your admin, it's possible you did not qualify for one for that year. A merchant qualifies for a form if their transactions through our payment processing solutions meet or pass the 1099-K threshold. The federal threshold is $20K processing volume and 200 transactions, and both of these metrics have to be met to qualify. Some states (Arkansas, California [follows the federal threshold, with one exception for app-based drivers], District of Columbia (DC), Illinois, Maryland, Massachusetts, Missouri, New Jersey, Vermont, and Virginia) have lower thresholds. You can find more information on the IRS website

 

If you believe you qualify for a 1099-K form but did not receive one, you can get in touch with our live support team through the Help Center and we'll verify this with you. 

 

Please let me know if you have any other questions!

Greta | Shopify 
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