How can I reactivate my blocked store due to overdue payment?

[laura-beaute-mo]

Hello Accounting Team,

I hope you re doing well.

My store is blocked for overdue payment. I have received a notification that my payment didn't go through due to insufficient balance.  You can try and process the payment in order to solve this issue as soon as possible.

Thank you for your prompt support and assistance. 

[Nick_Marketing]

Consider sending a quick email to Shopify's Merchant support, they would have to look into the actual account.

Contact page link: https://help.shopify.com/en/questions#/contact/

If the link keeps redirecting to the home page, try opening the link in Chrome Incognito mode.