Re: EIN Change

How can I switch from SSN to business EIN number?

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I need to change my ssn to my business EIN number. I called the number and it literally says contact support. There is no support. Can someone please help me fix this? Or tell me how. 

Reply 1 (1)

Shopify Staff
2085 227 332

Hey @ShanStudio813,


Great question!


You won't be able to add your EIN from your Shopify admin, but if you get in touch with our live Support team through the Help Center they'll work with our Payments team to get your information updated. Your SSN will always remain on the account, even if you have an EIN for your business.


While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.


Please visit and log in to your account to create a support request.


Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Moira | Social Care @ Shopify
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