How can I switch from SSN to business EIN number?

ShanStudio813
Visitor
1 0 0

I need to change my ssn to my business EIN number. I called the number and it literally says contact support. There is no support. Can someone please help me fix this? Or tell me how. 

Reply 1 (1)

Moira
Shopify Staff
2055 224 326

Hey @ShanStudio813,

 

Great question!

 

You won't be able to add your EIN from your Shopify admin, but if you get in touch with our live Support team through the Help Center they'll work with our Payments team to get your information updated. Your SSN will always remain on the account, even if you have an EIN for your business.

 

While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.

 

Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog