How can I update my banking information for payouts on my reopened store?

PRESSEDBYB
Visitor
2 0 0

Goodmorning.  I have recently reopend my store and the bank account used is closed for payouts. I do not have that information. But I would like to add my current banking info. What should I do? Here is my shopify URL

https://pressed-by-b.myshopify.com/

 

 

Reply 1 (1)

Ollie
Shopify Staff
2401 454 404

Hey @PRESSEDBYB.

 

Thanks for reaching out.

 

I appreciate the context that you have shared with us as that is very helpful. We can assist you with making the necessary changes to update your bank information. Since I cannot authenticate you for the store using the Community forums due to the sensitive information that would need to be shared, I am unable to view the specifics.

 

In this case, it would be best to reach out to our live support with this inquiry as they will be able to provide further assistance. You can reach out directly to our support by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.

 

Once you successfully login, or select the option to Continue without logging in - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak with a Support Advisor about the situation.

 

Let me know if you have any questions.

Ollie | Social Care @ Shopify 
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