How do customers handle tax on purchases made from my online store?

ThienBui · ‎11-23-2023

When customers buy my products on my store (Shopify website), if they don't pay taxes here, how they will pay tax?

I want to know that the fact that I have to collect tax from their purchase is mandatory is right or not?

Please help me to consult.

Dan-From-Ryviu · ‎11-23-2023

You must setup tax so it included your product price. You can check this to learn more

https://help.shopify.com/en/manual/taxes

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

Rostislav · ‎12-03-2023

There is not direct answer to your question. If you are an EU based company and you make and intra-community B2C sale you must collect and pay tax. If you are a non EU company selling B2C downloadable products you must collect and pay VAT etc. So many things influence this situation.

In general , if you are outside EU/UK and sell to the EU/UK it is not mandatory for you to collect VAT on goods - your customers will have to declare and pay VAT (and sometimes also customs duties) when items arrive to the EU/UK. They will also be charged additional fee for customs clearance.

Rostislav

www.easproject.com - the best EU and UK VAT compliance solution.