How do I prove ownership for my online store to a payment website?

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i wanna connect my shopify store with one payment website , but it asks me about a documentation of ownership of story like idk what to send to them in a file , what do you guys recommend me to di

Reply 1 (1)

Shopify Staff
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Hi @blendii22,


Thank you for reaching out to the Community. I'm happy to provide some assistance with this request, to ensure it gets resolved. 


When it comes to account specific inquiries like this one, you will want to connect with us directly. This will allow our support team to take a closer look, as we wouldn't have access to any account details through the Community. They will be able to provide clarification on the exact documents that you should be providing!


The connect with us, you can: 


  • Head over to our Help Center.

  • Enter into the chat box Contact Support.

  • Log into your shop.

  • Select one of the available support options.


Please let me know if you have any other concerns. 

Blair | Shopify 
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