How do I retrieve my tax form from an online store platform?

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Hello, this is my first year running a shop threw Shopify. I'm having trouble retrieving my tax form an honestly there's no real help on google about it. I tried customer service an they didn't reply. So I'm hopping someone might be able to assist me, an give me a step by step on how to download my form. Id really appreciate any help given.


Thank you.


Replies 2 (2)

Shopify Staff
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Hi @Printsbyzazze,


Thank you for reaching out to the Community! I'm happy to provide some information regarding taxes, to ensure this gets resolved. To confirm I'm fully understanding, are you referring to the 1099-K form?


If so, 1099-K forms are expected to be sent out to merchants that qualify towards the end of January and into early February. While there is no specific release date, the Account Owner can keep an eye out for our email.


To qualify for this form, shops are required to meet the federal threshold. This includes receiving more than 20,000 USD in gross payments and having more than 200 transactions on Shopify Payments. To learn more about this criteria, you can check out our Tax Reporting document as it touches on this further.  


Emails will be sent to the Account Owners email address, and only the Account Owner can find the form within the Shopify admin. If you don't receive an email within this time frame and believe you qualify for the form, please feel free to Connect with us directly. This will allow our support team to take a closer look, as we wouldn't have access to any account specific information through the Community. 


Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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End of February! Like even the government can get theirs out before the end of February but for some reason Shopify can’t.