How to find tax forms after closing store in May 2023?

Phil17
Tourist
7 0 3

I closed my store in May 2023 and my renewal was due in December 2023, which of course, I did not renew.  But now when I go into my portal to look for tax forms I can't see anything it just wants me to renew my plan.  How can I see if I have a tax form or not?  

Reply 1 (1)

Mac
Shopify Staff
1670 169 268

Hi, @Phil17!

Thanks for getting in touch.

 

I understand that you are looking to access your tax reports for a closed shop. When an account is closed, merchants cannot access the Shopify Admin which allows them to view tax forms. Since you do not have access to the admin, you can review your email inbox to locate the email with a link to your tax form before the account was closed.

 

We would be more than happy to continue assisting you through our Help Center. To access our live support, you can ask the Virtual Shopify Assistant to "contact support." It will guide you on the next steps to connect with a team member who can provide further assistance tailored to your account.

 

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog