how to get 1099-k if closed account

archivedaccount
Visitor
1 0 0

I closed my account this past year and just got an email saying my 1099-k was available. How do I access this with out reactivating my account? Can you just email the form?

Replies 3 (3)

Mac
Shopify Staff
1652 167 262

Hi, @archivedaccount!

Thanks for reaching out in our Community forums and sharing your concern. I’m happy to help out.

 

I understand that you would like access to your 1088-k document without reactivating your account. This form can only be accessed via the Shopify admin so we are unable to email you directly. However, I recommend reaching out to our Help Center to request access to this document. If you are unable to log in, try clicking "I don't have an account" then select a topic on the next page, and scroll down to the very bottom of that page to view the support options available to you.

 

Let me know if you have any questions!

Mac | Social Care @ Shopify 
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HCWS
Visitor
1 0 0

I'm still unable to access my 1099-k and having the same issue. 

Mac
Shopify Staff
1652 167 262

Hi, @HCWS!

Thanks for joining this thread.

 

I understand that you are unable to access your 1099-k document as you are unable to access your admin. At the moment, the best option would be to reach out through the Help Center. I'd be happy to walk you through the steps to get in touch without logging in to your account. Firstly, type in "Can't login". Then, you will see a button at the button that says "I still need help". From there, open the "Account support" link and scroll down to see the support options.

 

Let me know how that goes!

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog