Hey there HHA,
This is Alex from the Shopify Guru team, happy to assist you today!
It sounds like you have your taxes set to be automatically charged by default settings in Shopify. This tends to be the case for most businesses where you are only required to charge taxes in states you have a physical presence in.
I would highly recommend you contact a tax specialist such as an accountant before you change these settings to charge taxes outside of states you have no physical presence in. If you've already done this and have confirmed that you can/need to do this for your business then the next steps will indicate how to enable taxes for states outside the state you physically operate out of.
Go to Settings > Taxes > click United States > disable ' Calculate taxes automatically' > set tax rates per each State and County > Save.
Alex | Customer Success | Shopify
Alex | Shopify
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