Solved

How to talk to a human customer service in Shopify?

Alterrail85
Visitor
1 0 1

I am having issues contacting an actual person as customer service, how can I reach out to customer service rep?

Accepted Solution (1)

Victoria
Shopify Staff
2218 152 259

This is an accepted solution.

Hi, @Alterrail85

 

Thanks for getting in touch!

 

To confirm, are you trying to get in touch with our team via the Shopify Help Center or QuickBooks Migration Support? Could you advise what issues you're experiencing on your end?

 

If you'd like to get in touch with our team via the Shopify Help Center, you can head to this link here. You can log into your store and communicate with the Help Center Assistant to troubleshoot your issues or locate resources. If you need account-specific support or further assistance, you can select the I still need help option.

 

I'll share the contact information below to get in touch with our QuickBooks Migration Support:

+1 833 476 1302

Monday – Friday, 9am—4pm EST

QuickBooks Migration Landing page 

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 4 (4)

TresaM
Excursionist
41 0 42

For QB to Shopify migration 833-476-1302

Buy Quartz Direct From The Mine

marbellaperfume
Shopify Partner
1 0 1

Go to the chat function and type chat to an agent. 

Victoria
Shopify Staff
2218 152 259

This is an accepted solution.

Hi, @Alterrail85

 

Thanks for getting in touch!

 

To confirm, are you trying to get in touch with our team via the Shopify Help Center or QuickBooks Migration Support? Could you advise what issues you're experiencing on your end?

 

If you'd like to get in touch with our team via the Shopify Help Center, you can head to this link here. You can log into your store and communicate with the Help Center Assistant to troubleshoot your issues or locate resources. If you need account-specific support or further assistance, you can select the I still need help option.

 

I'll share the contact information below to get in touch with our QuickBooks Migration Support:

+1 833 476 1302

Monday – Friday, 9am—4pm EST

QuickBooks Migration Landing page 

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

tstizzle
Shopify Partner
2 0 1

Rubbish.  All the phone number does is connect you to a "specialist" who will type your question into a chat box box for a migration engineer to review and answer.  Takes hours and hours IF you even get any help.