I Can't Add My Card Information - Kart bilgilerimi ekleyemiyorum

Ahmet06
Visitor
1 0 0

Plan seçmek için başlangıç aboneliği seçtim telefon numaramı adresimi vb. Girdim fakat kart bilgilerimi giremedim tıklanmadı

 

Moderator Edit (English translaton below): 

To choose a plan, I chose a starter subscription and entered my phone number, address, etc. I entered, but I could not enter my card information, it was not clicked.

Reply 1 (1)

Victoria
Shopify Staff
2161 150 253

Hi, @Ahmet06.

 

Welcome to the Shopify Community!

 

I understand you're unable to enter your card information to purchase your subscription plan. To gather more context on the issue, could you share insight on the following:

 

  • Please share a screenshot if you're seeing an error message.
  • Are you unable to click the button to complete your purchase/is it greyed out?
  • Have you tried using a different payment method?
  • Could you try using a different browser, device, or incognito window?

 

Please note that the following payment methods are accepted to pay your Shopify bill:

 

  • a valid credit card from Mastercard, Visa, or American Express
  • a debit card that is co‑branded with Mastercard, Visa, or American Express
  • Shopify Balance in some regions
  • PayPal in some regions

For more information check out our Billing FAQ.

 

I look forward to your reply!

Victoria | Shopify 
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