Financing, tax rates, and accounting
Hi @amanwi
I highly suggest that you reach out to PayPal what is the order or transaction about. They will be able to further check if it went through successfully and guide you for further instructions.
You should reach out to PayPal firstly and see what feedback/transaction logs they can provide you with. If that doesn’t solve the issue, then you should reach out to the Shopify customer support.
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