i have not ordered any payment on my paypal

i have not ordered any payment on my paypal

amanwi
Visitor
2 0 0

money was cut from my account

Replies 3 (3)

SealSubs-Roan
Trailblazer
749 59 72

Hi @amanwi 

 

I highly suggest that you reach out to PayPal what is the order or transaction about. They will be able to further check if it went through successfully and guide you for further instructions.

Roan
Please let me know if it works by marking it as a solution!
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amanwi
Visitor
2 0 0
i sent it

Shadowtitan
Tourist
96 4 13

You should reach out to PayPal firstly and see what feedback/transaction logs they can provide you with. If that doesn’t solve the issue, then you should reach out to the Shopify customer support.