I have the tax box unchecked. Why am I getting charged taxes.

Shopify Partner
20 0 6

Like it says in the title, I have created a bunch of products to sell, all with the tax box unchecked, but one item seems to have taxes attached to it after the customer purchases the item. Is this a glitch in the system? What else could be causing the error. I work for a school so taxes are a very finicky thing that we deal with ourselves, so it is crucial the these items not be auto taxed by Shopify.

Reply 1 (1)
Shopify Partner
97 0 15

Hey Matt,

I'm happy to try to help.

Would you mind sharing screenshots of your product config, your tax settings page, and of the cart page that's showing the taxes?


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