Financing, tax rates, and accounting
Each month I get and email that Shopify has charged my account. Sales tax....I understand once I reach a threshold of orders or sales that I have to register with that state and enter my account number in Shopify so they start charging and we start paying that state.
When I go to Billing in my account and see Shopify has charge a random amount to our credit card and export the billing fees I then have to put the number from Column K into the search bar in "orders" in Shopify and I can find the order #. From there I see what state the order is from and that we charged tax for the state and county and we have paid the sales tax to our accounts registered in those states. SO why are we being charged twice? Our business is located in NC and we've been paying taxes here for decades...this past billing cycle most of the exported "billing" charges are in NC. These are odd totals too such as .02 or .28. This has been going on for months and it's hard to get support form anyone with Shopify. My accountant and I are very frustrated.
Lynn R.
Hi, @lynnruck.
Rio here from the Shopify Community team. I understand your concern about the sales tax charges and I'm here to help.
To better assist you, could you please provide me with the following information:
Once I have this information, I can provide a more targeted solution.
I believe what you're looking to do is set up Tax Overrides. Tax overrides allow you more control over your tax system with Shopify. I recommend going over that, then speaking with your accountant so you can implement it the correct way you need.
Rio | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Can you tell me what these charges are (Louisiana sales tax) for on my shopify bill? I just started seeing them show up in January.
June brought summer energy to our community. Members jumped in with solutions, clicked ...
By JasonH Jun 5, 2025Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025