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Include tax based on customer's country - Selling from France to France - Tax NOT inlcuded

Include tax based on customer's country - Selling from France to France - Tax NOT inlcuded

densekernel
Shopify Partner
9 0 0

I want to use the following settings: https://help.shopify.com/en/manual/taxes/location#include-exclude-based-on-customer-country

 

It seems whenever the store address is in the same country as the customer - taxes are never included at the cart - only at checkout - why is this?

 

- My store is registered in France

 

- I have markets for UK, EU and International

Screenshot 2024-07-19 at 12.25.18.png

 

I am collecting taxes for UK and EU (France and Hungary)

 

Screenshot 2024-07-19 at 12.26.31.png

Screenshot 2024-07-19 at 12.26.57.png

Shipping to UK includes tax on cart and checkout

 

Screenshot 2024-07-19 at 12.27.44.png

Shipping to France - Taxes is not calculated cart!

 

Screenshot 2024-07-19 at 12.28.05.png

Shipping to Hungary - Taxes is again calculated at cart

Screenshot 2024-07-19 at 12.30.18.png

Now if I change my store address to UK - tax is no longer calculated at cart

 

Screenshot 2024-07-19 at 12.31.47.png

But now tax is included in the cart for France

 

Screenshot 2024-07-19 at 12.32.16.png

 

 

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