Is paying back a Shopify Capital loan via PayPal a scam?

AlphaAccessorie
Visitor
1 0 0

I am getting emails from shopify asking me to pay back my shopify capital loan VIA paypal... IS this a scam?

Reply 1 (1)

Nick
Shopify Staff (Retired)
4531 434 1025

Hi @AlphaAccessorie,

Nick here from Shopify. Great question! 

I spoke to someone from the Capital team who said they sometimes use PayPal to collect outstanding amounts, but they'd really need to take a closer look into your account (and speak to the Account Owner (AO)) to be sure. 

Your best bet here is to reach out to the support team directly in this instance. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our support team here and log in to your account to create a support request.

Thanks, Nick

To learn more visit the Shopify Help Center or the Community Blog.